Contact & support
Request account deletion
Email us directly or use the contact form below for account help, listings, booking requests, business plans or general questions. We reply by email.
Request a review of your account and data
Use the email associated with your account. This form sends a request to support; it does not immediately delete your account or cancel bookings, orders or paid subscriptions. We may need to verify your identity before acting. Some transaction, dispute and security records may need to be retained, as explained in the Privacy Policy.
Do not include passwords, sign-in codes, payment details or identity documents. You can also contact privacy@bim-one.com.
Read the Privacy Policy